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The purpose of this paper is to identify and assess the factors affecting maintenance management performance in public and private hospitals in Amman-Jordan.

The paper identified 70 items affecting maintenance management performance from the literature review. Descriptive analysis was performed to assess the practices in both sectors. Comparison between public and private hospitals was performed through conducting a Mann-Whitney U-test.

Public hospitals were found to be implementing more improved practices than private hospitals. The perception of maintenance staff in both sectors regarding the factors affecting maintenance management performance varied.

This paper provides an original review of the factors affecting maintenance management in public and private hospitals in Amman-Jordan. The identified factors provide a useful reference to maintenance departments to improve maintenance performance and practices.

The purpose of this paper is to identify and assess the factors affecting maintenance management performance of hospital buildings in Amman, Jordan. Besides, the operational state was evaluated and the practices of maintenance management were assessed.

In total, 70 items were identified through a rigorous literature review, grouped into seven categories, and a framework was developed. Besides, practices of maintenance management were assessed and the operational state was evaluated. The data were collected through distributing questionnaires to maintenance department staff in all public and private hospitals in Amman, Jordan. In total, 219 questionnaires were obtained and the data were subjected to an exploratory factor analysis. As well, descriptive, correlation, and inferential analysis were performed.

The analysis proved that 14 items representing four factors had significant effect on maintenance management performance and a new framework was established. Additionally, the results showed that Amman’s hospitals were found to be in an average condition and maintenance management practices were assessed to be efficient.

There is a gap in the literature in terms of researching the factors affecting the maintenance management of the Jordanian hospitals which has been a subject of extensive interest to many. A framework of the factors affecting maintenance has been proposed for the country of Jordan which the authors hope that would be developed further in future studies.